Terms & conditions

Dods Group Plc ("Dods", "the company", "we", "us") is a Public limited company registered in the United Kingdom and conducts business according to the law of England and Wales.
Company registration

Dod’s Parliamentary Communications Limited
Registered in England under Company number 01262354
Registered Office:21 Dartmouth Street, London SW1H 9BP

Copyright

The content of this online shop is the property of Dods unless otherwise stated. Reproduction and/or redistribution of part or all of this content in any form is prohibited without written consent from the company, except short, quoted citations, press releases and special licensing rights where applicable.

While every effort has been made to ensure the accuracy of information, comment and advice contained in this shop, Dods cannot accept responsibility for any errors or for any actions based on information contained herein.

Order completion

Order completion will take place unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions given in the "Order cancelling" paragraph below. Non-acceptance of an order may be a result of one of the following:

  • The product you ordered being unavailable from stock

  • Our inability to obtain authorisation for your credit/debit card payment

  • The identification of a pricing or product description error

  • Your not meeting the eligibility to order criteria set out in the main Terms and Conditions

Order cancelling

To cancel an order paid for by payment card please contact us within 2 hours of making the purchase, quoting the Dods transaction number that will have been given to you when the transaction took place. To cancel any other type of order please contact us within twenty four hours of placing your order with full details of the transaction.

Prices

All prices and price-related information are subject to change at any time, without prior notice. The company declines any responsibility related to typographical errors within this shop. Prices displayed in the shop include packaging, postage and all taxes. There are no hidden charges.

Payment

Secured credit/debit card payment can be made online. Alternatively, you can request to receive an invoice.

When paying by credit/debit card, your payment will be debited from your account before the dispatch of your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

Delivery

Delivery costs are included in the advertised prices. Ordered goods will typically reach their destination within 3 to 7 days subject to date of publication.

Availability

All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund.

Lost or damaged product

In the case of non-delivery please wait 28 days from the date of your order in case it has been delayed, then contact us. In the case of damaged goods please retain the product and contact us within 48 hours of receipt.

Limitation of liability

The maximum liability of Dods shall not exceed the actual purchase price of any given product. Dods shall not be liable for special, incidental, consequential, or indirect damages. These limits do not supercede your statutory rights.

Terms of use

All published content is the property of Dods unless otherwise stated. Reproduction, public loan, re-sale or re-distribution of part or all of this content by any means and in any form is prohibited without written consent from the company, except short quoted citations and press releases. Special licensing makes provision for extended requirements.

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